We're here to help you with any questions or issues you may have with Loop Marked. Choose an option below to get started.
Send us an email and our team will get back to you within 24 hours.
support@loopmarked.comFor the fastest response, use the built-in support chat directly in the Loop Marked app.
Open AppOpen Loop Marked, tap the "+" button in the bottom navigation bar, add photos of your item, fill in the title, description, price (in Lumo), and select a category. Tap "Create Listing" and your item will be submitted for review.
Lumo is the internal currency of Loop Marked. You can earn Lumo by: claiming your daily login bonus, watching reward videos, inviting friends, completing trades, and achieving badges.
Yes. Loop Marked uses end-to-end encryption (AES-256 + RSA) for all chat messages, images, and voice notes. Your precise location is never shared with other users.
Go to Settings → scroll to the Account section → tap Delete Account. You will be guided through a confirmation dialog before your account and all data are permanently removed.
On a listing, tap the menu (⋯) icon and select "Report." In a chat, tap the user's profile and choose "Report User." You can also contact us at support@loopmarked.com.
Loop Marked is available in 22 languages including English, Norwegian, Arabic, Kurdish (Sorani & Kurmanji), Persian, Turkish, Russian, Ukrainian, Spanish, French, German, and more — with full RTL support.
We aim to respond to all inquiries within 24 hours.
Support available in all languages we serve.
Your support conversations are handled securely.